I'd think, "Why are these people being so difficult?", "This family member is SO irresponsible!", "Just my luck to work with them" or "I don't ever want to see this person again!"
After a while, I learned that these people are everywhere.
No matter where you go, you can never hide from them. Sure, it might be possible to avoid the 1st one or two difficult people, but how about the 3rd, 5th, 10th person you encounter?
Hiding isn't a permanent solution. What's more, in the context of work, it's usually difficult to avoid or hide from someone, unless you quit from a job totally.
Well - I don't know about you, but it doesn't seem feasible to quit every time someone has an opposing view or is being difficult.
So rather than turn to some drastic decisions each time, why not equip yourself with the skills to deal with them?
Inside this book, you'll find a 3-step system that people around the world have used to deal with difficult people, and you can learn it, too.