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ONE TIME OFFER: Do you want to download my "How To Deal With Difficult People Masterclass" where I take you through the process that I unpack in Step Up or Step Out? It’s one thing to read the book but the masterclass INCLUDES my Pain vs Expectations Graph and the Infographic I use to show you the whole process in one slide. I present this masterclass to leaders around the world and the last time we ran it live we sold out. Normally it’s $1,000 for this 45 minute masterclass on how to deal with difficult people. *** Click YES to add this to your order now for just a single payment of $97! (This offer is not available at ANY other time or place)

ONE TIME OFFER: The Step Up or Step Out Scorecard is a downloadable PDF that's a fillable score sheet for the process outlined in Chapter 6 of Step Up or Step Out. Even though the book walks you through the process, having a worksheet to follow along with as you read is key to seeing that difficult person step up or step out within four weeks. *** Click YES to add this to your order now for just a single payment of $17! (This offer is not available at ANY other time or place)

ONE TIME OFFER: For the really non-confrontational among us, it feels very uncomfortable to even have a conversation about expectations. Our downloadable cheat sheet gives you a list of openers and responses for expectation conversations to make it easier for you to take that first step successfully. *** Click YES to add this to your order now for just a single payment of $17! (This offer is not available at ANY other time or place)

ONE TIME OFFER: Book a one hour clarity session with one of our team so you can discuss your specific situation. (This offer is not available at any other time or place. Book your personal one-on-one on the phone with one of our team right now for just $47!)

ONE TIME OFFER: When you read my book, you'll learn how to deal with difficult people so they step up or step out in FOUR WEEKS. But for some of us, even the idea of clarifying expectations and picking small battles is daunting. It’s easy to lose courage or get overwhelmed when you only know WHAT to do and not exactly HOW to do it. A step-by-step plan with accountability is often the difference between reading a book and tossing it aside, or applying what you’ve learned for MASSIVE results. This is why I’d like to give you 7 In-Depth Videos where I walk you through how to deal with difficult people so you can get started straight away. *** Click YES to add this to your order now for just a single payment of $197! (This offer is not available at ANY other time or place)

ONE TIME OFFER: Also book a one-on-one coaching session with Author of Step Up or Step Out, Jonno White, so you can discuss your specific situation WITH JONNO on the phone. (This offer is not available at any other time or place. In fact, one-on-one sessions with Jonno are normally $1,000 - book your personal one-on-one on the phone with Jonno right now for just $297!)

Here's Just A Fraction Of What You Will Learn in Step Up or Step Out:
  • ​The secret to dealing with a difficult person so they step up or step out within four weeks (page 8)
  • 4 ingredients of the recipe for disaster (and how to avoid these at all cost so you don’t end up having a massive conflict where nobody wins) (page 25)
  • ​Why clarifying expectations is the foundation of dealing well with difficult people (page 26)
  • ​Why avoiding conflict isn’t an option (and how to do it in a way that’s 10x less uncomfortable and painful than the big blow-ups we often experience) (page 27) 
  • ​Why it’s always a bad sign when an employee is surprised (and why you NEED to focus on removing the element of surprise from your relationships with difficult people) (page 28) 
  • ​The difference between unclear expectations and unrealistic expectations (and how unrealistic expectations are the secret ingredient that makes difficult people so… difficult) (page 31) 
  • ​The simple strategy I use with my clients to help them work out how clear their expectations are for their team (page 36) 
  • ​What to do if conflict is your nemesis (and a simple framework for having a crucial conversation that starts with self-deprecation and an apology that ACTUALLY WORKS) (page 38)
  • ​When it’s the right time to pick a small battle with a difficult person (and how to navigate that crucial conversation) (page 44)
  •  And so much more!

When You Get Your Copy Of The "Step Up or Step Out" eBook For Just $27

You'll Get All Of These Bonuses For Free!

  • ​Discover Our One-Page Guide To Coaching (Value $197)
  • ​​Instant Access To The Coaching Checklist (Value $97)
  • ​​Instant Access To The Leadership Survival Guide (10 World-Class Leaders Reveal Their Secrets) 57-Page eBook (Value $497)
  • ​​Instant Access To Great Questions To Ask For Coaches And Leaders (Value $97)
  • ​​​Instant Access To Decoded: Top 10 Leadership Books That Changed My Life (Value $297)

Total Value: $1,185

Today Just $27

Here's Just A Fraction Of What You Will Learn in Step Up or Step Out:
  • ​The secret to dealing with a difficult person so they step up or step out within four weeks (page 8)
  • 4 ingredients of the recipe for disaster (and how to avoid these at all cost so you don’t end up having a massive conflict where nobody wins) (page 25)
  • ​Why clarifying expectations is the foundation of dealing well with difficult people (page 26)
  • ​Why avoiding conflict isn’t an option (and how to do it in a way that’s 10x less uncomfortable and painful than the big blow-ups we often experience) (page 27) 
  • ​Why it’s always a bad sign when an employee is surprised (and why you NEED to focus on removing the element of surprise from your relationships with difficult people) (page 28) 
  • ​The difference between unclear expectations and unrealistic expectations (and how unrealistic expectations are the secret ingredient that makes difficult people so… difficult) (page 31) 
  • ​The simple strategy I use with my clients to help them work out how clear their expectations are for their team (page 36) 
  • ​What to do if conflict is your nemesis (and a simple framework for having a crucial conversation that starts with self-deprecation and an apology that ACTUALLY WORKS) (page 38)
  • ​When it’s the right time to pick a small battle with a difficult person (and how to navigate that crucial conversation) (page 44)
  •  And so much more!
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